📌 Note: The screenshots and settings shown in this article may not match what you see in your own platform, as Rosterfy is highly customisable. If you need guidance specific to your setup, please contact our support team.
Selecting the correct check-in method ensures accurate attendance tracking and a smooth arrival process for your Events Shifts. Depending on the size of the Event, the venue, available electronic equipment, and whether you need to collect waivers or other forms, you can configure your settings to automate check-ins or have Team Leaders manage them manually.
Check-In Methods
Check-In method | Best used for | How it works | Forms allowed? |
Global Kiosk Mode
| Fast check-in for all Shifts across the organisation on the day.
| Volunteer scans their personal account QR code using the kiosk camera.
|
❌ |
Kiosk Mode | Fast check-in locked to all Shifts inside one specific Event.
| Volunteer scans their personal account QR code using the kiosk camera.
|
❌ |
Self-Check-In (Email and Manual)
| Flexible check-in via the volunteer's phone or performed manually by a Event Leader.
| Option A: Volunteer uses their own phone (Email link, QR code, or portal). Option B: Event Leader looks up name and clicks "Checked In". |
✅ |
Leader Types
There are four leader types:
Event Leader: Admins can designate a User as an Event Leader to manually process attendance for any Shift within an Event. The Event Leader must be actively rostered on and checked into the respective shifts to manage other Users. Event Leaders are identified by a black star. See the Add an Event Leader article for more information.
Shift Leader: A user assigned to manage a specific Shift. They can only check Users in and out who are confirmed for that exact Shift, and they can update User profiles via attached check-in or attended forms. To access these management tools on-site, the Shift Leader must be actively rostered onto the shift and checked into the Shift themselves. Shift Leaders are identified by a green star. See the Add a Shift Leader article for more information.
Team Leader: Assigning a User as a Team Leader allows them to self-allocate to Shifts as a Shift Leader through the User portal, rather than requiring an Administrator to manually assign them to an Event or Shift. Once rostered and checked into a Shift, a Team Leader holds the same permissions as a Shift Leader, allowing them to manage attendance and update user forms for that Shift. See the Add a Team Leader article for more information.
Group Leader: A Group Leader is created by Admins to help manage team schedules. Group Leaders can view member information and add or remove members from Shifts. When they assign someone to a Shift, the system automatically triggers the Shift automation and sets the member to the default status. If a Group Leader is also responsible for checking members in, they must be added to the Shift as the Shift Leader. See the Add a Group Leader article for more information.
Which Check-In Method Should I Choose?
See the following scenarios to decide which one is right for your Event:
📱"I want a fast check-in at our main entrance where anyone scheduled today can just scan their QR code and walk in."
👉Use Global Kiosk Mode.
📋 "I am setting up a check-in table at a venue and I only want it to process volunteers who are scheduled for that specific Event."
👉 Use Kiosk Mode.
👩💻 "I have a smaller Event today and don't want to set up devices for check-in. I also need volunteers to sign a safety waiver when they arrive."
👉 Use Self-Check-In.