IN THIS ARTICLE:
Overview
User Activities empowers users to take control of their time management by enabling them to report hours for various tasks that may not fall within their regular shift schedule.
Whether it's volunteering for special projects, participating in community events, or completing additional responsibilities, users can conveniently log these hours directly from within the Volunteer Portal.
This flexibility not only enhances the candidate experience but also ensures that all contributions are accurately recorded, promoting transparency and recognition for their efforts.
Note: All approved User Activity hours will be added to the users total hours and contribute towards reward and recognition allocations, if applicable.
To enable users to log User Activities, you will need to complete a few steps within the admin console, including:
Creating the User Activities Forms
Configuring the Organisation Settings
Enabling User Activities on Events
Below we will step you through these simple steps.
Step One: Create the User Activities Form
The first step in enabling User Activities on the Volunteer Portal, requires a form to be set up for the ad-hoc hours to be added to.
Check out the User Activities Setup Guide: Part One article, for step-by-step instructions on this part.
Step Two: Configuring Organisation Settings
The second step to enabling User Activities on the Volunteer Portal, requires the configuration of some organisation settings.
Check out the User Activities Setup Guide - Part Two article, for step-by-step instructions on configuring the organisation settings.
Step Three: Enabling the User Activities
The third step to enabling User Activities on the Volunteer Portal, requires User Activities to be enabled on each individual event as required.
Check out the User Activities Setup Guide - Part Three article, for steps to enabling per event.
Logging Hours on the Volunteer Portal
Once you have Enabled User Activities, users will see the option to report user activities within the Events page on the Volunteer Portal.
Check out the Logging Hours on the Volunteer Portal article, for more information.
Approving / Rejecting User Activities
Once a user has submitted their ad-hoc hours / activities, administrators are able to review, amend and approve / reject submitted hours and activities.
Check out the Reviewing Logged Hours article, for more information.
User Activities - Frequently Asked Questions
1. Can attachments be added when submitting user activities?
2. I have completed all the required steps, but a user is still unable to report user activities, why?
1. Can attachments be added when submitting user activities?
Yes, the User Activities form supports attachments, along with various other custom field types. To enable this feature, simply navigate to the admin console, edit the form, and add a custom field. You can choose from options such as Document (PDF/URL), File (Image), or File (Document or Image) to suit your needs.
2. I have completed all the required steps, but a user is still unable to report user activities, why?
Users must have the appropriate checkpoint permissions to access user activities in the volunteer portal. Please ensure that the Can submit Event activities permission is enabled for the user.
3. Can admins log hours / activities on behalf of users?
Admins cannot directly submit user activities for users through the admin console. However, they have the capability to impersonate users, allowing them to log user activities on the Volunteer Portal as if they were the user themselves.
4. Can admins bulk update user activity statuses?
Administrators have the ability to update the status of multiple submitted user activities at once.
To do this, navigate to the user activities section for the specific event in question. Click on the Actions menu and select Bulk Update User Activity Status.
A pop-up window will appear, allowing you to choose the desired Status. You can opt to apply this change to All Listed User Activities or selectively update the status for specific entries by choosing the relevant ones and then clicking User Activities Selected.
5. What admin permissions are needed for an admin to approve user activities?
Administrators can approve or reject user activities only if they possess the appropriate permissions. To ensure that an admin has the necessary access, verify their permissions under the following path: Event > User > User Activity.
6. Can automations be triggered based on user activities?
At this time, it is not possible to trigger automations based on user activities.
7. What reports are available for user activities?
Administrators have the ability to generate reports on User Activities by selecting the Event User User Activity Report report type within the reporting tools.