đ Note: The screenshots and settings shown in this article may not match what you see in your own platform, as Rosterfy is highly customisable. If you need guidance specific to your setup, please contact our support team.
Have a question? Weâve got answers. Browse our most common questions about Forms and troubleshooting guides below to get the most out of your Volunteer management tools.
General Forms Questions
Can all forms be opened in the Rosterfy mobile app?
Can all forms be opened in the Rosterfy mobile app?
Yes, all forms can be accessed in the Rosterfy mobile app.
Can field visibility rules be applied to page content in addition to fields?
Can field visibility rules be applied to page content in addition to fields?
Yes, visibility rules can be applied to page content blocks in addition to indivdual fields.
Which forms have accessibility mode enabled?
Which forms have accessibility mode enabled?
Accessibility mode can be enabled on the User Registration and User Data Collection forms only.
How do I enable family member creation on a User Registration form?
How do I enable family member creation on a User Registration form?
Click the Form Settings tab > check the Allow family member creation option > click the Save button.
How do I enable accessibility mode on a User Registration or User Data Collection form?
How do I enable accessibility mode on a User Registration or User Data Collection form?
Click the Form Settings tab > check the Ask user if they need accessibility mode option > click the Save button.
How do I set a form to close by a certain date?
How do I set a form to close by a certain date?
The following forms provide this option:
User Registration Form
User Data Collection Form
User Data Collection Form (with Submission History)
Anonymous Form
Click the Form Settings tab > check the Form automatically closes option > add a date to the Close Form At field > click the Save button.
I do not want to set an expiry timeframe on a reference check or parental consent check. How do I leave the check open indefinitely?
I do not want to set an expiry timeframe on a reference check or parental consent check. How do I leave the check open indefinitely?
See the Configuring Reference Checks and Parental Consent article to update the reference check configuration > change the Days until reference check expires value to 0.
Can a user resign a waiver before it expires to keep it current?
Can a user resign a waiver before it expires to keep it current?
No, a user cannot resign a waiver before it expires. However, administrators can update a waiver to publish a new version to reset acceptance and require users to provide an updated signature. See the Create and Update a Waiver article for more information.
Can I export signed waivers to a PDF file?
Can I export signed waivers to a PDF file?
No, waivers cannot be exported to a PDF file.
Can a waiver be signed by someone on someone else's behalf?
Can a waiver be signed by someone on someone else's behalf?
Yes. Administrators can impersonate a user and sign a waiver on their behalf. Alternatively, a Shift Leader can also submit waivers on behalf of team members.
Can waivers be signed and/or viewed in the Rosterfy mobile app?
Can waivers be signed and/or viewed in the Rosterfy mobile app?
Yes, waivers be signed and viewed in the Rosterfy mobile app. Users can easily view the waivers by navigating to View Account > Waivers tab in the mobile app.
âAll waivers they have signed will be shown here, regardless of whether they were signed through the mobile app or the desktop user portal.