IN THIS ARTICLE:

Overview

The messaging module within Rosterfy enhances the communications offerings within Rosterfy.

Messaging enables admins, leaders, and volunteers to share information and collaborate in real time. along with automatic content screening for harmful or inappropriate material using integrated AI.

Note: Channel limits, storage caps and message history restrictions will apply.

Messaging Standard and Messaging Premium Tiers

	Messaging Standard Free Perfect for small teams getting started with messaging	Messaging Premium $ Ideal for growing teams who need advanced chat functionality and automation
Channels	Limits apply (TBC)	Unlimited
Members per Channel	Limits apply (TBC)	Unlimited
File Uploads	N/A	Images, Video & PDF Included
Admin Controls	Role-based access for admins Archive/delete channels Manage channel users
Channel Management & Creation	Manual channel creation (select individual users) Channel Member Management (dedicated channel member listing, with ability to remove, restore and view join date etc)	Everything in Standard, plus: Auto-sync Channels with Shifts/Events/Roles/Locations/Groups
Chat Features	Group conversations Reactions & Gifs Mute & Exit Chats Push Notifications Read Receipts	Everything in Standard, plus: File Uploads Threads Pin Chats Edit & Delete own messages
AI Moderation for user generated content	N/A	Included
Admin Announcements	N/A	Create channels where only admins can send messages to chat members, ensuring important updates and announcements are never missed.

Role Based Permissions

Access for your administrators to the Messaging feature is controlled through Admin Permissions. Permissions can be added to manage who and how administrators can access messaging, specifically;

Create (Create channels)
Delete (Delete channels)
Join Channel
Read (View only)
Update (Including archiving channels, editing channel permissions, updating channel names & descriptions, and add/remove channel members)

Checkpoint Permissions

By default, volunteers will not be able to access the Messaging tab in their portal or app, until they have been added to a chat channel and have the appropriate access.

Access for your volunteers to the Messaging feature is controlled through Checkpoint Permissions. A checkpoint permission, Can access Messaging, is available to control a users access to the Messaging feature.

Creating, Editing and Managing Channels

Check out the Create, Edit and Manage a Message Channel article, for step-by-step instructions on creating and managing channels.

Volunteer User Guide

Volunteers are able to see all active chats and pinned chats within the dedicated, Messaging tab.

This tab also includes the ability to search chats.

Check out the Volunteer User Guide for more assistance.

Messaging - Overview