IN THIS ARTICLE:
Overview
News within Rosterfy allows you to share news articles for marketing, sales, or even services that do not have to be associated specifically with an event.
They allow you to keep all users in your organisation engaged about your events.
Creating a News Article
A news article can be set up in the Communications tab by following these simple steps:
In the admin console, navigate to Communications > News.
Click Create.
Enter the content of the news article:
Title: This will be displayed as the title of your article.
Sub Title: This will be the hyperlink to the article.
Short Description: This will display over the image, when a user hovers over the article.
Content: This is the main body of your article, and can be viewed when a user clicks into the article. The editor allows you to add formatting to your text, along with images, mail merge tags and call to action buttons.
Upload the required images for the news article:
Thumbnail: This will display in the list of articles, when the layout is half-width and on the Rosterfy mobile App.
Wide Thumbnail: This will be displayed against the article in the list of articles, when the layout is full-width.
Banner Image: This image will be displayed at the top of the news article.
Add an article Type if required. Article Types allow you to group your news articles together, for better organisation.
Make your selections on how you want to publish your article to your users:
Publish to Portal Blog: Selecting this will show the article in the volunteer portal, News section.
Publicly Accessible: If this option is selected, a URL link will be generated, allowing admins to share the news articles with users outside of Rosterfy.
Promoted: Selecting this will display the news article on the users dashboard of the volunteer portal.
Once completed, click Save.
News - Frequently Asked Questions
1. Can users Like and Comment on news articles?
By default, users are able to Like news articles, however comments are not currently possible.
If your organisation would like to disable the liking of news articles, please contact your Customer Success Manager for assistance.
2. Can I change the name of News on the Volunteer Portal?
The name of the term News can be modified to suit the use of your organisation, to do this, navigate to Settings > Terminology.
3. Are the News articles displayed in a certain pattern, on the Volunteer Portal?
News articles are displayed to users following a consistent sequence: Wide Right, Wide Left, Small Right, and Small Left, in a repeating pattern. The most recent article will always appear at the top of the sequence.
4. Is there a way to control who can see the News articles on the Volunteer Portal?
Access to the News module can be controlled through Checkpoint permissions.
For more information on controlling user permissions, check out the Checkpoint Permissions article.
5. Can I reorder the articles within News, on the Volunteer Portal?
News articles are displayed in chronological order with the most recent appearing first. This display order is fixed and cannot be changed.
6. Can I segment the News articles to specific groups?
News articles are unable to be segmented based on User groups, only via Checkpoint permissions.
If a user has permission to see one article, they will have permission to view all available articles.